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Virtual help service



Dear users, on the library site the Virtual Help Service is working.
Since 2007 this service is the corporate project of the largest libraries of Lugansk.
More about this project

Participants of this project are:

Lugansk regional scientific library named after M.Gorky

Lugansk regional library for youth

Library of Lugansk National Agrarian University

Having taken the advantage of our service, you can receive the answer to any question which you are interested in by the removed access.

Please, read attentively rules of our service.

Who answers your question?

Your question is answered by experts and bibliographers of libraries-participants of corporate project

How to ask a question?

To ask a question, it is necessary simply to fill in the offered form. Ask a question in any formulation.
ATTENTION! Fill in windows by all means: first name, middle initial, last name, question, sphere of activity. We have the right not to answer the anonymous users.

How to see the answer?

To see the answer on your question, it is necessary simply to go once again on the page of our service - answers to the last 10 questions are always visible on the page with the search form. You can also easily find the answer in the database of our service, having remembered the identification number of the question, which is given by the system of the virtual information automatically. If at the registration of the question, you specify your e-mail, the help service will send you the notice on the answer to your question automatically.

ATTENTION! You can use the function of search in the base of the answers according to the keyword, the answer to your question possibly exists in the database of the virtual service.

On what questions do we give answers?

  • Presence in the library collections:

    • o the definete books
    • legislative, statutory acts of the Ministries and departments of Ukraine, Russia, the former USSR
    • normative documents of authorities of Lugansk region

  • Information and facts about history, economic and social development of Lugansk region
  • Every possible data and facts which can be found with the help of encyclopaedias, and search systems available in the library.
  • Selection of the literature for various topic: 1-5 items.

On what terms do we give the answer?

All inquiries are fulfilled during the day.

On what inquiries don't we give the answer?

  • the complex inquiries demanding profound scientific research and connection to additional sources of information which are not available in the library.
  • ATTENTION! We do not send electronic copies of documents, and we only give the information on presence of documents in the library.


To ask a question/to see the answer




Electronic catalogue
United Catalogue of Periodicals
Famous people of Lugansk region
Monuments of Lugansk region

 
Virtual reference service
 

For students and teachers
For researchers
For sponsors and partners
For visitors
For journalists


Reference services
Reader Registration Department+38 0642 538443
Department of scientific analysis and libraries' development+38 0642 537371
Information bibliographic department+38 0642 537361
Internet-center+38 0642 537384
  All contacts


© Lugansk Regional Universal Scientific Library named afrer Maxim Gorky 1999-2006